Billing & Insurance
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Thank you for choosing Low Country Cancer Care to serve your healthcare needs.
Paying your bill is easy.
Welcome to our online bill payment system. Through this service, you’ll be able to:
- View your current balance
- Make online payments 24 hours a day, seven days a week
- Pay securely from your laptop or mobile device
- Save time and money on checks and stamps
- Live chat with our Customer Service team for billing support
How it works
- View statement and payment options You’ll have the option to pay your total balance or set up a payment plan as well as view your statement details or chat with one of our team members if you need help.
- Make payment When you’re ready to make a payment, you can do so using one of the secure payment methods such as credit/debit card, Apple Pay or via check.
- Paying for Date of Service prior to 10/01/2023, please use the following link: https://pay.aoncology.com/
- Paying for Date of Service after 10/01/2023, please use the following link: https://personapay.com/aidxaon/
For questions, please contact our Customer Service team at (855) 963-2100, Option 1, or contact your local Financial Counselor.
Insurance & Financial Counseling Services
Medical bills, insurance claims, benefits and deductibles can be confusing and overwhelming.
Low Country Cancer Care is committed to being a supportive resource for our patients. All Low Country Cancer Care offices have a dedicated Financial Counselor who will be your point of contact for any insurance related questions while you are in the office. You will meet with a Financial Counselor during one of your initial visits and at any time that you may have questions about your account or insurance coverage.
The Financial Counselor can also discuss patient assistance programs or payment options to provide you with various types of financial support for any out of pocket expenses related to your treatment.
You can contact our business office at 1-855-963-2100 select Option 2 should any issues arise related to your insurance or visit https://www.aoncology.com/contact-us/.
Low Country Cancer Care accepts most major insurance plans. Please contact your Financial Counselor to determine if your physician is in-network with your health insurance coverage.
